Paste
Try for free

iCloud sync doesn’t work

Paste uses iCloud to automatically sync your clipboard history and pinboards across all your devices. It does not require any additional configuration. However, it may require some troubleshooting depending on factors such as your network environment and software configuration.

If Paste doesn’t sync on some or all of your devices, try each of the troubleshooting steps below. After each step, check to see if Paste is syncing with iCloud. If it’s still not syncing, move on to the next step.

Update your software

iCloud sync works best if all your devices are up-to-date and you’re using the latest version of Paste.

Update your devices:

Make sure that you’re using the latest version of Paste.

Check Paste sync settings

Ensure that iCloud sync is turned on in Paste Settings → General on all your devices. Sync is set per device and turned off by default, so each device you want included needs it switched on while signed in to the same iCloud account.

Turn sync off on one device

Because sync is set per device, you can keep it off on a machine where you don’t want shared items — for example a work Mac. Turn off iCloud sync in Paste Settings → General on that device only. If items still appear there afterward, that device still has sync enabled, or it’s part of a shared pinboard, which stays in sync separately from your history.

Syncing a large history for the first time

If you’re syncing a large number of items across devices for the first time, be sure to leave Paste open for a few minutes until this initial sync is completed. After the initial sync, Paste will sync much faster on an item-by-item basis.

The time needed to complete the initial sync will vary depending on your internet connection. It might help connect your device to a Wi-Fi network for faster sync.

Check iCloud settings

Open System Settings → Apple Account and check the following:

  • You are signed in with your Apple Account.

  • iCloud is enabled.

  • Paste is enabled inside the iCloud → Saved to iCloud → See All.

If everything looks good but sync still doesn’t happen

  • Make sure you’re using the latest version of Paste on all devices.

  • Try to disable and enable sync again. Do not close Paste until the initial sync is completed.

  • Reset Paste’s iCloud data in System Settings → Apple Account → iCloud → Manage (next to Account Storage) → Paste → Delete from iCloud. Then disable and enable sync on all devices.

  • Contact us and provide the following information:

    • What device and which version of Paste you’re using

    • Any error messages you see in Paste, if any

    • Any other details, including steps you’ve already tried

Learn more