Paste
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Manage your subscription

You can change or cancel your Paste subscription anytime. Where you do it depends on where you bought Paste: the App Store, our website, or Setapp.

Where your subscription is managed

Paste is sold through three channels, and each one handles billing in its own place:

  • App Store — manage your subscription in Apple’s subscription settings, the same place you manage every other App Store subscription.

  • Direct (from our website) — manage your subscription and license from your account, signing in with the email you bought with.

  • Setapp — manage your subscription in the Setapp app.

If you are not sure which channel you bought through, check where you were charged: an Apple receipt means the App Store, a charge from our website means Direct, and a Setapp membership covers Paste as part of its bundle.

How to cancel

Cancel in the same place you manage billing for your channel:

  • App Store — open Apple’s subscription settings and turn off renewal for Paste.

  • Direct — sign in to your account with the email you bought with, and cancel from there.

  • Setapp — manage or cancel your Setapp membership in the Setapp app.

When you cancel, you keep using Paste until the end of the period you have already paid for. Cancelling stops the next renewal; it does not end your current access immediately.

Refunds

Where you bought Paste decides who refunds it:

  • Bought Direct from our website — contact us about a recent order and we'll review your request.

  • Bought on the App Store — Apple handles refunds. Request one at reportaproblem.apple.com, signed in with the Apple Account you used to buy Paste.

  • Bought through Setapp — Setapp handles refunds, so contact Setapp support.

If you are unsure where you bought Paste, contact us and we can point you to the right place.

Switching from Setapp to a personal subscription

There is no in-place transfer between channels. To move from Setapp to a personal subscription, cancel your Setapp membership (or stop using Paste through Setapp) and buy a personal plan separately. The same applies to switching between any two channels: cancel the old one, then buy the new one.

When you buy a personal plan, choose the channel that fits you and activate it:

To compare what each plan and channel includes, see Choose a plan or the pricing page.

Still need help?

If you cannot find your subscription, or a charge or refund does not look right, contact us and tell us where you bought Paste so we can help.

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